http://www.news.com.au/couriermail/story/0,,25988888-3102,00.htmlUrsula Heger
August 28, 2009 12:00am
QUEENSLAND Rail has defended staff after Pink fans claimed they had been "kicked out" on the streets because the concert finished too late for normal train services.
Fans told The Courier-Mail they had been forced to leave Central Station after trains from the Brisbane Entertainment Centre at Boondall on Wednesday night arrived too late to connect with final services.
Caitlyn Cooper, from Boronia Heights, said she was expecting extra services would be put on to cope with the late-night passengers.
"When we arrived at the station, we were told that we had to get out of the platform area and out to the street because there were no more trains," she said. "They didn't really accommodate us at all."
She said a group of teenagers had become upset after being told to leave the station. "There were 16 and 17-year-old girls there who had no way to get home, and they were told that was their problem," she said.
Ms Cooper said she had been able to catch a taxi home, but was out of pocket nearly $70.
Queensland Rail said yesterday the notices for the concert had forewarned commuters they would not be able to catch connecting trains outside of the Caboolture and Ipswich lines.
A spokesman said about 20 commuters had been affected by the problem, but denied they had been forced to leave the station.
"People who missed the last trains for the evening were advised by station staff to catch taxis, or they could remain on the concourse area of Central Station (monitored all night by security officers) – they were not kicked out into the street," he said.
Yesterday angry Pink fans accused Queensland Rail of putting passengers at risk after they were told to leave Central Station because there were no connecting services to take the commuters home. A Pink fan told The Courier-Mail today she had been told to leave Central Station because they had arrived too late for final connecting services to Loganlea.
"The Pink concert did not end until about 11:30 and we got to Boondall, paid a full fare to Loganlea station - with 1000 other train commuting passengers that went to Pink,'' she said. "When we got to Central we got off the train to transfer onto a Gold Coast line but instead we were met by QR staff and security requesting us to leave the station as there would not be any other trains until 4am in the morning.'' The fan said a several groups of teenagers had become upset after being told to leave the station.
"There was one group where the girls were bawling their eyes out because they had no one to pick them up because they were heading to the same destination as I was - Loganlea train station,'' she said. The fan said she had been able to catch a taxi home, but was out of pocket nearly $70 despite paying for a return train ticket. Timetabling showed passengers travelling services to Ipswich and Caboolture would have been able to catch a connecting train, but no other lines reached the last connecting services.